Introduction

At Shop.Dekodix.com, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you visit or make a purchase from our website. By using our site, you agree to the terms outlined in this policy.

1. Information We Collect

We collect the following types of personal information:

• Personal Details: Name, email address, phone number, billing and shipping address.
• Payment Information: Credit card details, bank account information, and transaction history.
• Usage Data: IP address, browser type, operating system, pages visited, and time spent on the site.
• Account Information: Usernames, passwords, and preferences.

2. How We Collect Information

We gather information through:

• Online forms (e.g., registration, checkout).
• Cookies and similar tracking technologies.
• Customer inquiries and surveys.
• Transactions and purchase history.
• Social media interactions.

3. Use of Personal Data

Your personal data is used for:

• Processing and fulfilling your orders.
• Improving website functionality and user experience.
• Sending order updates, promotions, and newsletters (with your consent).
• Fraud prevention and legal compliance.
• Providing customer support.

4. Sharing of Information

We respect your privacy and will not sell, rent, or share your personal data with third parties except in the following cases:

• Service Providers: To fulfill orders, process payments, or analyze website traffic.
• Legal Obligations: To comply with laws, court orders, or requests from regulatory authorities.
• Business Partners: If collaborating for joint promotions (with your explicit consent).

5. Data Security

We implement robust measures to safeguard your personal data:

• Secure Socket Layer (SSL) encryption for transactions.
• Restricted access to sensitive information.
• Regular monitoring of our systems for vulnerabilities.

However, no method of data transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

6. Retention of Data

We retain your data only for as long as necessary to:

• Provide our services.
• Comply with legal obligations.
• Resolve disputes and enforce our policies.

When no longer needed, your data will be securely deleted.

7. Your Rights

You have the right to:

• Access your personal data.
• Request corrections to inaccurate or incomplete information.
• Opt-out of marketing communications.
• Request the deletion of your data, subject to legal obligations.

For inquiries or requests, contact us at support@dekodix.com.

8. Cookies and Tracking

We use cookies to:

• Improve website performance.
• Personalize user experiences.
• Analyze website traffic.

You can manage or disable cookies through your browser settings. Note that some features of our website may not function properly without cookies.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Last Updated” date. We encourage you to review this policy periodically.

10. Contact Us

For questions or concerns about this Privacy Policy, please contact us at:

• Email: shop@dekodix.com